Privacy Policy

LogionOS Inc. ("LogionOS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI compliance platform, APIs, dashboard, browser extension, and related services (collectively, the "Service").

1. Information We Collect

1.1 Account Information

When you register for the Service, we collect:

1.2 Compliance Query Data

When you submit queries to the LogionOS API for compliance analysis, we process:

1.3 Usage Data

We automatically collect:

1.4 Information We Do NOT Collect

2. How We Use Your Information

PurposeLegal Basis
Provide and operate the compliance checking servicePerformance of contract
Generate audit logs and compliance reportsPerformance of contract
Monitor service performance and uptimeLegitimate interest
Improve service quality and accuracyLegitimate interest
Send service notifications and updatesPerformance of contract
Comply with legal obligationsLegal obligation
Train and improve compliance detection models (opt-in only)Consent

2.1 Machine Learning and Compliance Intelligence

By default, LogionOS does not use your compliance query content to train machine learning models. Your submitted content is processed in real-time for compliance analysis and stored only as part of your audit logs (as cryptographic hashes, not raw text).

Opt-In Compliance Intelligence: You may choose to participate in our Compliance Intelligence program, which uses anonymized and de-identified compliance telemetry to improve our detection models. If you opt in:

Founder Program participants are encouraged to opt in as part of the program's value exchange. Enterprise customers on dedicated plans may negotiate custom data handling terms.

3. Data Retention

3.1 Legacy Creator Risk Layer (discontinued) — Historical Receipt Retention

The Legacy Creator Risk Layer is discontinued and is not a currently offered product. The following terms remain solely to document historical processing obligations for session receipts generated while that service was active. Each receipt was a hash-chained record of the checks the extension ran and the signals returned.

Historical PlanReceipt Retention
Trial7 days after the receipt was closed
Basic30 days
Team90 days (authorized team members could view team receipts within this window)
Enterprise365 days, or a custom term in the applicable Master Services Agreement

Customers could export receipts as signed JSON bundles before the applicable retention window closed; Team customers could also export PDF copies. Exported copies remain under the customer's control.

3.2 Legacy Creator Risk Layer (discontinued) — Creator Telemetry

By default, raw query text from historical Creator Risk Layer checks was not retained beyond the hash-chained event entries needed to produce receipts. Receipt events referenced a SHA-256 hash of the check payload, while structural metadata included target venues, action_type, fired rule IDs, and safety_status.

Customers could opt in to Creator Telemetry. When enabled, anonymized, PII-removed snippets of checks that fired strong disclosure rules were retained solely to improve historical risk-signaling accuracy. Opting out stopped new telemetry collection; previously anonymized aggregate data could remain without a link to the account.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

5. Data Security

We implement industry-standard security measures including:

6. International Data Transfers

Our Service is hosted on infrastructure that may process data in the United States. If you are located outside the United States, your data may be transferred to and processed in the US. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

To exercise any of these rights, please contact us at chris.ma@logionos.com. We will respond within 30 days.

8. Jurisdiction-Specific Provisions

8.1 European Economic Area (GDPR)

If you are in the EEA, we process personal data under the legal bases described in Section 2. You have the right to lodge a complaint with your local data protection authority.

8.2 California (CCPA/CPRA)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

8.3 Japan (APPI)

We comply with the Act on the Protection of Personal Information. Japanese residents may request disclosure, correction, or deletion of personal data by contacting us.

8.4 United Kingdom (UK GDPR)

UK residents have equivalent rights under the UK GDPR. Our data protection practices comply with the requirements of the UK Data Protection Act 2018.

8.5 Singapore (PDPA)

We comply with the Personal Data Protection Act 2012 (as amended). Singapore residents may contact us to access or correct personal data.

9. Chrome Extension

The LogionOS Chrome Extension provides real-time AI interaction compliance monitoring for enterprise deployments, scanning queries on supported AI platforms (ChatGPT, Claude, Google Gemini) against your organization's configured compliance rules before they leave the browser. The following disclosures apply specifically to the extension:

PermissionPurpose
storageSave user preferences, daily statistics, and recent check history locally in Chrome
activeTabDetect which AI platform tab is active
scriptingInject the compliance interceptor on supported AI platform pages
Host permissionsRun content scripts on chatgpt.com, chat.openai.com, claude.ai, gemini.google.com only
Optional host permissionsConnect to user-configured API endpoint (requested only when a custom API URL is set for on-premise deployments)

10. Founder Program

If you participate in the LogionOS Founder Program, the following additional data practices apply:

10.1 Application Data

When you apply to the Founder Program, we collect:

This data is used to evaluate your application, manage Program participation, and conduct internal analytics about represented industries and regions.

10.2 Program Analytics

During Program participation, we track:

This data helps us monitor Program health and identify participants who may need support or are approaching usage limits.

10.3 Aggregated Data

Anonymized, aggregated Founder Program statistics may be used for product improvement, internal reporting, and investor communications. No individual company data is disclosed without explicit written permission.

11. Cookies and Tracking

Our website uses minimal cookies for essential functionality only. The Enterprise Dashboard uses localStorage for session management. We do not use third-party advertising trackers.

12. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

LogionOS Inc.
Data Protection Inquiries
Email: chris.ma@logionos.com
Website: https://logionos.com